If You Are Experiencing a Crisis:
- Adults may walk in to the Behavioral Health Crisis Center 24/7
- Anyone may walk in to any of our outpatient clinics during business hours
- Dial 988
Services
If You Need to Access Outpatient Services:
- New patients may walk in to any of our outpatient sites from 7:30am – 1:00pm
- Print and complete the appropriate intake packet, available under Client Forms below.
- Bring your picture ID, social security card, insurance card (if you have insurance), and proof of income (proof of income documents are listed on the front of the intake packet).
- Children will need a birth certificate, legal guardian picture ID and legal guardian proof of income.
- Existing patients may call their clinic for an appointment or walk-in to be seen.
What to Expect At Your First Visit:
- An intake appointment is the first contact for all adults and children who need services from our agency.
- During your intake visit, we will complete an assessment to determine what services are the best fit for you.
- Wait times may vary based on provider availability and may be 2+ hours.
- You will be seen by a therapist and a nurse at your first appointment. You may be seen by a Psychiatrist or Nurse Practitioner and a care coordinator (if needed) at this time or these appointments may be scheduled for a later date.
Legacy Behavioral Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. LBH does not exclude individuals or treat them differently because of race, color, national origin, age, disability, or sex. LBH provides free aids and services to qualified individuals with disabilities to assist in communicating effectively with us. LBH also provides free language services to individuals whose primary language is not English to assist in communicating effectively with us.
Services for Individuals Who are Deaf or Hard of Hearing
ASL, TTYs, and other auxiliary aids and services are available for individuals who are deaf or hard-of-hearing. To make arrangements for these services for your appointment, please call the clinic and speak to any Patient Access Staff member.
Services for Non-English Speaking Individuals
Interpretation services are available to assist individuals who do not speak English. Please see “I Speak…” in Client Forms below for the languages available with this service. If you require interpretation services, please inform Patient Access staff upon arrival for your appointment.
